Frequently Asked Questions
Everything you need to know about your treasure hunt style journey.
How long does shipping take for my Mystery Guide apparel?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy for treasure hunt kits and clothing?
We offer a 30-day return policy for all unworn apparel with original tags. Please note that digital mystery guides and opened physical treasure maps are non-refundable.
How do I choose the right size for my adventure gear?
Each product page includes a detailed size chart. Our clothing is designed with an 'Active-Fit' cut, so if you prefer a looser fit for your outdoor hunts, we recommend sizing up.
Are the materials used in your fashion line sustainable?
Yes, we prioritize the environment. Our Mystery Guides collection uses 100% organic cotton and recycled polyester to ensure your adventures leave a minimal footprint.
Can I track my order once it has been dispatched?
Absolutely. Once your order ships, you will receive an email with a unique tracking number so you can follow your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.